Frequently Asked Questions
Please see below for answers to our most frequent questions. If this doesn’t solve the problem, please send an email to our helpdesk at events@publicdefenders.us.
Log in Issue:
Forgotten password: https://napd2022riseresistrepresentconfe.sched.com/password-reset to reset your password. Please keep an eye out for an email from National Public Defense Virtual Conference to log in and re-set your password. Sched will not automatically save your password, so make sure you have saved it somewhere that you can remember.
I’ve registered but have never set a password:
Please email events@publicdefenders.us. What most likely happened is the automated email from Eventbrite/Sched did not come through OR the process of setting up your Sched account was incomplete, so your account is currently considered “Inactive.” Please email our Events Helpdesk for support. If you have your order confirmation # from Eventbrite, please include that information.
Your organization bought your ticket and you have not yet registered :
If your organization paid for your ticket, you should have received an email with the promo code and instructions on how to register. Please check your email for that and follow those instructions. If you did not receive that email, please check with the contact from your organization. You do need to follow those instructions and complete the free registration to access the Zoom sessions and materials.
Are the sessions being recorded?
Yes, almost all of the sessions are being recorded. A handful are not at the request of the speakers. Those not to be recorded will be noted in the description of the session.
When and where do I find the recordings?
The recordings will be available within the same schedule you are using for the conference. The Zoom link will be replaced with a link to the recording. We have over 100 recordings to edit and post. They all should be posted by mid April. We will be posting some everyday to make that goal.
No CLE or CEU for the live event.
To keep the cost of the conference as low as possible NAPD has not applied for CLE or CEU for people viewing the event live. We are also unable to give reports on attendance at particular sessions.
You may for CLE apply on your own or your organization may have set this up for your state.
If permitted in your state, you are welcome to apply on your own. Remember, we are not able to confirm attendance or give certificates. Some organizations have arranged for CLE for your jurisdiction, please reach out to the contact for your organization if you have any questions.
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