NAPD 2023 Rise, Resist, Represent Conference has ended
For links to T-shirts, state specific backgrounds, toolkit, playlists, and more go to this page.

We recorded over  90% of the sessions. Those not to be recorded will be noted in the description.   NAPD did not apply for CLE or CEU for this event and is not able to provide certificates of attendance.   This allows us to keep this amazing low price.  
Back To Schedule
Thursday, March 16 • 2:00pm - 3:00pm
Developing Best Practice Standards for Improving Quality of Representation

Log in to save this to your schedule, view media, leave feedback and see who's attending!

Feedback form is now closed.
In this session, representatives from New York County Defender Services will discuss data-driven strategies for establishing best practices and improving an organization’s quality of representation over time. What defines a “favorable” outcome? How can we identify and evaluate the contributing factors to case resolutions? In what ways can we leverage this information to elevate the caliber of the individual and organization-level services we provide? Using our transition to digital operations as a framework, we will outline and provide examples for how organizations can collect and manage data to 1) build team-oriented and client-centered representation; 2) gain insights into areas of success and targets for improvement across an organization; 3) obtain and/or maintain funding from various sources; and 4) conduct forward-thinking research to support advocacy and policy efforts. This session is relevant for those in all practice areas who wish to incorporate data insights into their operations.

avatar for Christopher Boyle

Christopher Boyle

Directory of Data Research & Policy, New York County Defender Services, NYC, NY
Christopher W. Boyle (he/him) is the Director of Data Research & Policy at New York County Defender Services. He graduated from CUNY John Jay in 1989 with a B.A. in Forensic Psychology, and then received his J.D. in 1991 from California Western School of Law in San Diego. Returning... Read More →
avatar for Celia Joyce

Celia Joyce

Senior Data Analyst, New York County Defender Services
Celia Joyce (she/they) is the Senior Data Analyst at New York County Defender Services. Celia began her career at NYCDS in 2016, shortly after graduating from Wesleyan University with a B.A. in Neuroscience and Behavior. In her first role, she developed a new position dedicated to... Read More →
avatar for Estée Rubien-Thomas

Estée Rubien-Thomas

Research Lead, New York County Defender Services
Estée Rubien-Thomas (she/her) is the Research Lead at New York County Defender Services. She has a Ph.D. in Experimental Psychology from Yale University, where her work focused on the social neuroscience of interracial interactions, and how developmental neuroscience can inform the... Read More →

Thursday March 16, 2023 2:00pm - 3:00pm EDT
Room E